Part-time, non-exempt, 32 hours
Position Overview
The Communications & Operations Specialist supports the organization by developing high quality written content, generating creative concepts, and assisting with the coordination of/helping to lead programs and operational activities. This position bridges communications and operations to ensure that messaging, workflows, and program execution are aligned with the organization’s mission. The role requires strong writing skills, the ability to develop ready to implement ideas, and a collaborative approach that supports existing staff roles and organizational structure.
Essential Duties and Responsibilities:
Communications & Content Development
- Produces clear, accurate, and engaging written and editorial content
- Generates creative concepts and ready to use communication materials that support
organizational initiatives.
- Ensures consistency of messaging across campaigns, publications, web content, and
stakeholder communications.
- Assists in the development of newsletters, reports, website updates, and public facing
materials.
Program and Project Support
- Assists in coordinating components of the annual program of work, including timelines,
deliverables, and documentation.
- Aligns communication activities with program objectives and organizational priorities.
- Tracks progress on assigned projects and provides updates to leadership and team
members.
- Supports event related communications, logistics, and follow up materials as needed.
Organizational Operations
- Supports daily operational functions such as scheduling, workflow coordination, and project tracking.
- Contributes to internal communication processes that promote clarity, efficiency, and
collaboration.
- Assists with administrative tasks, documentation, and reporting that support organizational effectiveness.
- Helps maintain smooth operations by working cooperatively within established roles and
processes. Works effectively with diverse personalities, communication styles, and staff
roles.
- Demonstrates respect for existing workflows, responsibilities, and organizational structure.
- Builds positive working relationships with staff, partners, volunteers, and community
members.
- Contributes to a collaborative environment that encourages shared problem solving and
mission focused work.
Required Knowledge, Skills, and Abilities
- Strong written communication skills, including drafting, editing, and adapting content for
multiple platforms.
- Ability to generate creative ideas and develop them into ready to implement concepts.
- Understanding of content development, marketing principles, and audience engagement.
- Strong organizational and analytical abilities.
- Ability to manage multiple projects and deadlines in a fast-paced environment.
- Ability to work effectively with individuals of varied backgrounds, roles, and communication styles.
- Commitment to advancing the organization’s mission through integrated communications
and operations.
Preferred Qualifications
- Experience in communications, marketing, nonprofit operations, or program coordination.
- Familiarity with digital content tools, social media platforms, and website content
management systems.
- Experience supporting or implementing an annual program of work or strategic plan.
- Background in community engagement, tourism, or public facing organizational work with
the ability to shift between multiple roles.
Work Style and Attributes/Expectations
- Demonstrates adaptability, professionalism, and sound judgment.
- Maintains a mission-driven approach to decision-making and prioritization.
- Works collaboratively with the team and Executive Director while managing independent
responsibilities.
- Shows initiative in developing skills and strengthening understanding of organizational
operations.
- Contributes to a positive internal culture and supports smooth team dynamics.
